Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Overseas Clearances

This program screens active duty family members for possible overseas assignment with their sponsor. A medical records review is conducted by each family member's primary care manager. Additionally, an Exceptional Family Member Program screening is performed.

Contact Us

Phone

701-723-5077

Don't forget to keep you family's information up to date in DEERS!