Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Third Party Collections

By law, all military health care facilities must bill private insurance companies (third party insurers) for the care of military family members. It is mandatory that all non-active duty personnel complete a DD Form 2569, Record of Other Health Insurance, regardless of age, even if they do not have any other health insurance. Sponsors are not allowed to sign the forms for their spouse or any child that is 18 years or older due to HIPAA regulations. All monies collected from Other Health Insurance comes back to our facility to purchase items for the clinic in order to better serve you.

Contact Us

Phone 

701-723-5121

Don't forget to keep you family's information up to date in DEERS!