Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

News & Gallery

Articles

U.S. Air Force Lt. Gen. Robert Miller, Air Force Surgeon General, speaks to members of the 5th Medical Group during an All-Call at Minot Air Force Base, North Dakota, Feb. 5, 2024. As the Surgeon General for the United States Air Force, Miller advises the Secretary of the Air Force, the Air Force Chief of Staff, the Space Force Chief of Space Operations and the Assistant Secretary of Defense for Health Affairs on matters pertaining to the medical aspects of the air expeditionary force and the health of Airmen and Guardians. (U.S. Air Force Photo by Airman 1st Class Luis Gomez)

Feb. 8, 2024

Air Force Surgeon General visits Minot Air Force Base

MINOT AIR FORCE BASE, N.D. — U.S. Air Force Surgeon General, Lt. Gen. Robert Miller, visited Minot Air Force Base Feb. 5, to observe the 5th Medical Group’s impact on readiness and share the Air Force Medical Service’s efforts to meet the demands of Great Power Competition.

U.S. Air Force Staff Sgt. John Davis, 5th Security Forces Squadron defender, puts pressure on a simulated bullet wound during a Tactical Combat Casualty Care (TCCC) scenario at Minot Air Force Base, North Dakota, Jan. 19, 2024. TCCC was originally established by the United States Special Operations Command (USSOCOM) in 2002. Due to the course's success in preventing deaths, it is a standard training for all U.S. service members. (U.S. Air Force photo by Senior Airman Alexander Nottingham)

Feb. 8, 2024

Training teaches Minot Airmen life-saving skills

MINOT AIR FORCE BASE, N.D. — The leading preventable cause of death in combat is massive hemorrhaging. For this reason, the Department of Defense trains every Airman on Tactical Combat Casualty Care (TCCC).

Don't forget to keep you family's information up to date in DEERS!