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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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News | Feb. 8, 2024

Air Force Surgeon General visits Minot Air Force Base

By Senior Airman Evan Lichtenhan

U.S. Air Force Surgeon General, Lt. Gen. Robert Miller, visited Minot Air Force Base Feb. 5, to observe the 5th Medical Group’s impact on readiness and share the Air Force Medical Service’s efforts to meet the demands of Great Power Competition.

During the visit, Miller toured the veterinary clinic, various facilities inside of the 5th Medical Group, and engaged with medical Airmen and leaders during a 5th Medical Group all-call.

“You all have a no fail mission,” said Miller, noting the impact dramatic winters in North Dakota have on the people and mission. Considering the challenges, Miller said he appreciated the resilience demonstrated by the Airmen at Minot.

During the all-call, Miller answered questions and discussed the future direction of the AFMS. He also spoke to them about how critical the 5th Medical Group’s readiness is to Minot Air Force Base’s mission, their direct role in deterrence, and preparation for Great Power Competition.

“We appreciate all of the things you are doing right now,” said Miller. “Our goal is to support you all, and make sure you have the right top cover, and have everything you need.”

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